Enhancing security through technology: The role of body cameras in mitigating violent incidents

In recent years, cities have seen a rise in violence driven by social and economic challenges, such as homelessness due to lack of affordable housing, mental illness with limited access to support services, and substance abuse. Additionally, the widespread availability of firearms has further intensified these issues. This trend has led to a surge in security incidents, including trespassing, vandalism, theft, harassment, and physical violence. As a result, businesses and property managers have become increasingly concerned about the safety of their employees, tenants, and customers.

Integrating technology and training for increased safety

Traditional security measures alone are no longer sufficient to address evolving risks. Ensuring safety requires a proactive, multi-faceted approach that combines advanced technology, highly trained personnel, and strategic collaboration with law enforcement and social services. In response to these growing threats, GardaWorld Security has introduced an integrated security solution that leverages cutting-edge technology—the body-worn camera—while enhancing guard training to provide a higher level of protection for commercial properties and creating a safer and more welcoming environment for all.

Body-worn cameras enhance transparency, accountability, and evidence collection while deterring conflicts. Security guards undergo comprehensive body-worn camera training on activation, legal considerations, and report writing. Coupled with advanced training in de-escalation, crisis intervention, and working with vulnerable populations, it provides crucial tools and skills for reducing conflict and preventing escalation.

The impact of body-worn cameras on security operations

Body-worn cameras not only support conflict de-escalation, but provide real-time documentation of incidents, and serve as a critical tool for training and operational efficiency. These lightweight, durable devices seamlessly integrate into a security guard’s uniform and come equipped with a suite of advanced features that ensure comprehensive security coverage.

Key features include both automatic and manual activation, enabling security guards to activate cameras manually or remotely in emergencies. The system also offers live monitoring and remote access, providing supervisors with real-time footage to quickly assess situations and deploy appropriate responses. Additionally, it ensures high-quality audio and video recording. Footage is encrypted and automatically uploaded to a secure Cloud storage system, ensuring compliance with legal and evidentiary standards that come with Secure Cloud Storage.

The introduction of body-worn cameras has significantly transformed how security guards engage with the public and law enforcement. The presence of body-worn cameras has led to enhanced accountability and transparency, effective de-escalation and crime deterrence, improved incident reporting and training, and an overall increase in safety, as highlighted in this case study "How GardaWorld Security Canada uses the Axon ecosystem to reduce violent incidents against guards", where we’ve observed a remarkable 150% decrease in reported incidents.

This decline underscores the power of technology in shaping behavior. The knowledge that an interaction is being recorded often leads to improved behavior from those involved. They also create an objective record of interactions, reducing the risk of false claims and reinforcing professionalism in security engagements. Footage provides verifiable evidence for incident reports, improving the accuracy of documentation. Additionally, positive interactions captured on video are used as real-world training tools. By incorporating actual security encounters, new recruits gain valuable insights into effective conflict resolution and situational management.

The adoption of body-worn cameras is more than just a technological upgrade—it is a commitment to transparency, accountability, and the safety of both security personnel and the communities they protect. By combining technology with expert training, GardaWorld Security equips security professionals to handle challenges with professionalism, empathy, and strategic decision-making, ensuring safer environments for businesses and communities.

Protect your commercial property with GardaWorld Security

Security challenges for commercial properties are evolving—is your protection strategy keeping up? From highly trained security professionals to cutting-edge technology like body-worn cameras and remote monitoring, GardaWorld Security provides comprehensive security solutions tailored to your needs.

Discover how our expertise can enhance the safety of your business, tenants, and assets at garda.com/commercial-properties.